Disclaimer | Ask Robin

Last updated: 14 October 2026

Ask Robin is a free directory run by Memory Robin Ltd. By using it, you accept the terms on this page.

What Ask Robin is

Ask Robin helps you find grief and bereavement support. It lists services run by other organisations, including charities, NHS and council services, and businesses such as funeral directors, solicitors and counsellors. It is a signposting tool. It is not a counselling, medical, legal, financial or emergency service, and it does not give professional advice. Robin is an automated tool, not a person.

No recommendation

Including a service is not a recommendation. Where a listing shows a register badge, such as "SRA regulated", it means we found the organisation on that public register when we last checked. It does not tell you how good the service is. Books, podcasts and resources are suggestions; we do not earn anything from them.

Accuracy

We check listings regularly, but details such as opening hours, eligibility, costs and contact information can change. Distances are approximate. Please check details with the service before relying on them. If something is wrong, tell us at hello@memoryrobin.com and we will put it right.

If you need help now

Ask Robin can't respond to emergencies. No person reads what you type. If your words suggest someone may be at risk, Robin shows crisis lines first, but it can't send help. If you are struggling, call Samaritans free at any time on 116 123. If anyone is in danger, call 999. If you work in a school or another organisation, Ask Robin does not replace your own safeguarding procedures.

Other websites

Links to other websites are for your convenience. We are not responsible for their content or how they use your information.

Our responsibility

We provide Ask Robin free and as it is, and we cannot promise it will always be complete or available. Nothing on this page limits our responsibility where the law does not allow it to be limited, including for death or personal injury caused by our negligence.

Changes and contact

We may update this page from time to time. Questions: hello@memoryrobin.com.